in life,

Work,

For conservative people has always been introverted,

Occasional vent is necessary,

People can not be so rational,

We need some emotional things,

To adjust themselves and swap others!

No longer do nice guy!

Nothing is absolute,

Giving too aggressive,

It is to give too aggressive.

Last week and today are complaining the next,

Say the words out, after a pass by,

CM students for TSER PF are given their own ideas,

Photo let you put yourself to think,

More neutral, it depends on how you read.

The real work of many people,

Surest many people.

Recall that before,

Some places to do some of the more extreme,

Some radical,

many things,

Not black and white.

Inevitably offend some people and things,

Change of change,

We can not accept the change,

Accepted can not beat ass.

CM like to share their views,

Especially his professional side,

Few people can really see enough to open their hearts to talk about.

Do you have an idea,

I have an idea,

We interact with each other under,

1 + 1 = 2 reason,

Share means that the harvest!

To complain about the article with a map, they found an unexpected depth of good text,

He cited an article worthy of me to learn:

Effectively rule out negative emotions complain = + + reasonable communication to solve the problem

Change the status quo, effectively complain on the line. Open success, that key is enough.

Now on, no longer loaded grandson!

Obviously colleague wrong, the boss said you have a bad attitude; obviously fraudulent business, but you can only be on the phone angry, still deceived; obviously his son is very smart, but I still can not learn; obviously you considerate, but still husband out of the track ......

Reality many will not ring true, you always complaining, really try, can not, in fact, not your incompetence, not your ignorance, you need only: Open the book, opened his mouth, change the status quo.

Excellent staff, should learn to complain effectively, accurately reflect the problem;

Smart boss, employees should know how to complain, timely resolution of conflicts;

Eligible parents must understand the child's complaints, to meet the reasonable needs of the child;

Between husband and wife, between friends, only to learn the art of complaining, will be more harmonious coexistence;

Consumer complaints are familiar with techniques to get more attentive service businesses;

Master the art of complaining, so you have a happy life, make you more self-esteem!

Complain Ten Golden Rules:

targeted - figuring out what you should complain to seize the core issues.

identify objects - people can complain to solve problems, not skanky Xianglinsao.

the issue once - once only one thing to complain about.

After complaining to praise - praise before the first reasonable complain, the other more willing to accept.

simple complain - using the familiar and easy to remember to say, must be clear and concise.

reconstruct - not a dead end, another angle to re-sort, to find practical solutions.

"complained sandwich": A guarantee someone willing to listen to you say; B constructive solution; C to let others pleasure to serve you....

Have confidence - not confident, nothing.

have the determination - not solve the problem, people do not get it working.

have perseverance - perseverance, epigraphy to open.

About the Author

Guy Winch, PhD in psychology popular, quite in terms of achievements for families and couples therapy is an effective authority in the field-level experts complain the past decade, he taught countless people complain about skills, to help them solve the work , interpersonal, family problems. In 2011, he was finally willing to own accumulated experience assembled into a book, in order to help more people solve problems.